Shipping policy
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next working day.
2. Shipping Rates and Delivery Time
Shipping fees are calculated at checkout based on your location and selected courier. We partner with reliable logistics providers to deliver nationwide.
Estimated delivery time:
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- Metro Manila: 2–4 business days
- Provincial Areas: 3–7 business days
3. Tracking Your Order
Once your order is shipped, you will receive an email or SMS with your tracking number and a link to monitor delivery progress.
4. Delays and Exceptions
Delivery delays may occur due to high demand, inclement weather, or courier issues. We appreciate your patience and will assist you with any tracking concerns.
5. Incorrect or Incomplete Address
Please ensure your delivery information is complete and accurate. ROADTAG will not be responsible for delays or lost packages due to incorrect shipping details.
6. Shipping Outside the Philippines
We currently ship within the Philippines only. For international inquiries, please contact us directly.
7. Questions or Concerns
For shipping-related concerns, contact us at roadtag.ph@gmail.com and our team will be happy to assist.
